Frequently Asked Questions
We will not collect or store your password or login credentials; instead, we will ask you to add us as a user so you can maintain full control of your accounts, such as WordPress, Instagram, Google Analytics, and Facebook.
Kala accepts all payments made through secure payment processes, namely Wise formerly known as TransferWise, PayPal, SWIFT bank transfers, Revolut, and N26.
No, our policy is to receive a 50% initial payment before starting any new project as a gesture of good faith, but our clients will not pay the remaining 50% unless they are completely satisfied with the services provided.
At Kala Agency we believe in transparency, with clear pricing plans for all our SEO and digital marketing services. We offer options tailored to different budgets and business needs. If you’re not sure which plan is right for you, request a free, no-obligation proposal to analyze your goals and current situation.
Kala has a strict quality control system. All your projects will come from teams specialized in a specific section. These teams are supervised by their section supervisors, who will speak directly with the client. If a client is not satisfied with any part of the service provided, we are open to listening and taking appropriate measures to remedy the situation.
We will meet you wherever you are most comfortable… Our teams work regularly in a continuous interactive communication system and are able to communicate via email, Zoom, Meet, and Slack. Kala leverages TECHNOLOGY ingeniously to provide our clients with an edge and an experience like no other.
We offer VOLUME DISCOUNTS to repeat clients. Because we appreciate our work and maintain a good relationship with our clients. If you entrust us with a significant part of your digital marketing plan, you will receive substantial savings.
Kala has been accredited by Google. Check out any of our case studies to discover how our teams are made up of accomplished experts who not only enjoy what they do, but are also truly efficient at it!
At Kala, we solemnly swear that any information about your company or your projects will be kept private and protected by our Privacy Policy, which includes, among other things, accepting a NON-DISCLOSURE AGREEMENT (NDA) if you wish, as well as providing standard and extended copyright for any digital assets you receive as a result of your patronage.
Terms, Concepts, and Definitions
A digital marketing approach and strategy that focuses on your website’s visibility in search engine results, such as GOOGLE. When you understand how SEO works, you can find different ways to improve your visibility (or ranking) in search results.
The design of websites accessible through the Internet, rather than software development. Website design generally refers to the USER EXPERIENCE (UX) components in creating a website.
Computer software that allows users to manage the creation and modification of digital information. A content management system (CMS) is commonly used for ENTERPRISE CONTENT MANAGEMENT and web content management.
A search engine optimization (SEO) method that helps your business appear more prominently in GOOGLE LOCAL SEARCH RESULTS.
PPC stands for PAY-PER-CLICK, an online marketing technique in which advertisers pay an amount each time one of their ads is clicked.
A digital marketing approach and strategy to increase a website’s exposure on search engine results pages (SERPs). Search engine marketing is often known as paid search or pay-per-click (PPC).
Online publishing software that allows you to create a beautiful website or blog. It may be the easiest-to-use and most adaptable CONTENT MANAGEMENT SYSTEM (CMS) for blogging for beginners.
Using social media and social networks to sell a company’s products and services. Social media marketing allows businesses to communicate with existing consumers and attract new ones, while promoting their culture and brand.
In percentage terms, the average number of conversions per ad interaction. CONVERSION RATES are obtained by dividing the total number of ad interactions that can be linked to a conversion during the same time period by the number of conversions.
CTR stands for click-through rate in INTERNET MARKETING: a metric that quantifies the number of clicks marketers receive on their ads per number of impressions.